SMS Privacy Policy
Effective Date: February 4, 2026
Pharma Source Direct (“we,” “us,” or “our”) operates the website www.pharmasd.com. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what personal information we collect, how we use it, who we share it with (or don’t), and your rights regarding your data.
By using our website, creating an account, placing orders, or providing information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not provide us with your personal information or use our services.
1. What Personal Information We Collect
We collect personal information only when you voluntarily provide it to us, primarily for setting up and managing customer accounts. This may include:
- Your full name
- Business or shipping address
- Email address
- Licensing information (e.g., pharmacy or compounding-related credentials, as required for wholesale pharmaceutical services)
- Site contact information (e.g., phone number or other contact details for order communication)
We do not collect personal information automatically beyond standard website logs (e.g., IP address, browser type, pages visited) used for security, analytics, and site improvement. We do not require or collect sensitive financial details directly on our site (payments are processed securely via third-party gateways).
2. How Personal Information Is Used
We use your personal information solely to:
- Set up and maintain your customer account
- Process and fulfill orders, including communicating about order status, shipping, and related matters
- Send marketing communications (e.g., product updates, promotions, newsletters) if you have opted in or not opted out
- Respond to your inquiries, provide customer support, and improve our services
- Comply with legal obligations, such as record-keeping for pharmaceutical wholesale regulations
We have an opt-out policy in place: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email we send, or by contacting us directly (see Contact Us section below). We honor all opt-out requests promptly.
3. Who Personal Information Is Shared With
We do not sell, rent, trade, or otherwise share your personal information with third parties or affiliates for their marketing or promotional purposes.
We may share limited information only in these limited circumstances:
- With trusted service providers (e.g., payment processors, shipping carriers, hosting providers) who assist in operating our business and are bound by confidentiality agreements
- To comply with legal requirements, respond to lawful requests (e.g., subpoenas), protect our rights, or prevent fraud/harm
- In connection with a merger, acquisition, or sale of assets (with notice where required by law)
SMS consent is not shared with third parties or affiliates. We do not share any mobile phone numbers, SMS opt-in/consent data, or related messaging information with third parties or affiliates for marketing, promotional, or any other unauthorized purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Retention and Security
We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. For example, account and order data may be kept for several years to comply with pharmaceutical regulations and tax requirements.
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
- Access, update, or correct your personal information by logging into your account or contacting us
- Opt out of marketing communications at any time (as described above)
- Request deletion of your data (subject to legal retention requirements)
To exercise these rights or if you have questions, contact us at the details below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: IT@pharmasd.com Phone: Toll Free: 1-866-404-0846 | Local: 303-997-5506 Website: www.pharmasd.com